If there is a problem with an order and/or the received products, please get in touch with the Flavourful Support team within 30 days of product delivery. Flavourful offers a free replacement or a refund in case of a damaged product or a manufacturing error.
The refund will cover the production and shipping costs of new orders, or it can also be refunded to the same payment source where it originally came from.
In case a replacement order is arranged, there is no need to send the original order back to us.
Please note: If the order shipping details were incorrect, or if the customer ordered the wrong size or color, Flavourful will not be held responsible and will not offer replacements or refunds. You are responsible for entering the right information.
How to contact our team
In order to resolve the problem most efficiently, get in touch with our Flavourful Support team by clicking on the live chat icon in the bottom right corner of every page.
Our team will do everything possible to correct the situation and provide the most suitable solution for you.